FAQs

How do I book and how much do things cost?
We understand that each event is different. We respect the fact there are different audiences and different budgets out there! We pride ourselves on providing the best service that is relevant to you. We are not an agency with hundreds of artists on the books whom we just call and send out – there is no one-product-fits-all approach here!

Pricing depends on how many artists you require and the distance as travel costs also have to be factored in. Most of our artists come from East Anglia (Norfolk and Cambridgeshire) and regularly travel up and down the UK for appearances. Please do contact us to discuss your requirements and we will do our best to accomoate your type of event and budget. If we cannot help, we often know someone else who can!

An idea of pricing
Our cabaret and theatre shows (15-20 minutes) usually range from £100.

Our character walkabouts are available from £80 for two artists (we prefer them to work in pairs if your budget allows). 2 x 30 minute sets. Our artists can bring another change of costume to provide variety at your event.

The booking process
When booking an event, a 50% deposit is requested. This can be paid by Paypal, online banking/BACs, cheque or cash. The remainder of the full amount is payable on our artists arrival on the day of your event. We appreciate that organisations work differently (e.g. schools, charities and local authorities) so do contact us should this be a problem. There is always a solution!

You will be issued a contact (by email or hard-copy by post) that you must sign and return and the booking is only confirmed on receipt of the deposit.

Cancellation – each act/artist’s cancellation status will be detailed in the contract you will be issued. We understand that unfortunately things do change last minute- sometimes incidents are out of your hands!

Artist requirements – we only use professional artists and performers, in return we ask that you treat them and us professionally. We understand venues, festivals and outdoor events all have different facilities and at the very least the artists would expect a secure room to change in and a car parking space (if traveling by car).

 

FAQs
Have a read below to see if we can answer your question here. If not, you can email or call us with your enquiry.

Are the acts family friendly?
With our experience of organising many different events and venues from large scale concerts to community and family festivals, we will ensure the act is suitable for the occasion. The more we know about your event the better, so you can take advantage of our expert advice and support and be rest assured of suitability.

What do I do if I cancel my event?
We will issue you with a contract for your booking and each contract states a cancellation deadline. This is often 1 week prior to your event. Within a week there may be a cancellation fee or we can negotiate another date with you.

What do I do, should an act cancel on me?
In the unlikely event one of our acts cancels on you, we will offer a full refund (of any deposit paid) or an alternative act in negotiation with yourselves. We have a number of artists on our books and should one not be deemed suitable as a replacement, we will help find an act for you from elsewhere.

How do I book an act?
Check out our dedicated page to booking an act with us. You can always call us for a chat over the phone. In summary, once an act and your event date has been agreed, we will send you a contract for you to sign and then return back to us. You can also confirm bookings by email. We also ask that a deposit is paid (depending on the act this can range from 25-50%). Deposits can be paid in different ways including Paypal.

I’m not sure, can you help me choose an act?
We would always offer any client/potential client our expert advice and suggest a suitable act for your event.

I’m worried an act may be too expensive.
We will advise you on potential costings at your initial enquiry. You could advise us of your budget and we will see how we can fit the bill for you.

Are your performers CRB checked?
All our children’s entertainers/performers who are part of our children’s shows and parties are CRB checked and have worked with children and young people for a number of years for different reputable organisations.

We have themed our event, can you help us with this?
We love themed events! We will always be very happy to customise existing acts or tailor-make an act/characters for your themed event.

I’m looking for something that isn’t listed on your website.
Let us know what you’re after and we’ll see if we can provide you with a suitable act or help you find what you’re after.

Are you on Facebook and Twitter?
www.facebook.com/headlessents
www.twitter.com/headlessents

We are a small community event and haven’t booked a professional act before.
We have experience of working with large-scale, community and small-scale scale events/organisations/venues. We can offer you a tailor-made, personal, approachable service making your you’re comfortable with your experience with us.

Payment
We can accept payment (of fees and deposits) in a number of different ways: cash, cheque, BACs or PayPal.

Can you programme my whole event?
With our experience of programming a variety of different events and venues we are happy to offer this service. This can often save you money as the client, in the kind of ‘bulk buy’ sense.

We are raising money for a charity can you help us?
Headless Entertainment does support a number of charitable events throughout the year. Unfortunately we cannot honour every enquiry but should it be local to a performer or nearby another gig this may be possible.

We like the environment, do you?
At Headless Entertainment we try our best, within our means, to consider the environment from the basics of using recycled paper, not printing when we don’t have to and considering our transport options carefully.

Can I approach an act direct?
Unlike other entertainment agencies they are developed in-house by our creative team and are not just ‘off the shelf’ acts. By using Headless Entertainment you can be assured of a quality and reliable service at a competitive rate.

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